Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the website https://slotsgallery-aussie.com (the "Site") and your use of the services offered under the brand "Slots Gallery" / "Slots Gallery". By accessing or using the Site, you agree to be bound by these Terms. These Terms are effective as of 1 January 2026 and supersede all prior versions.

Definitions

For the purposes of these Terms, the following definitions apply:

• Operator: Hollycorn N.V., a private limited liability company (N.V.) incorporated under the laws of Curaçao, registration number 144359, having its registered and legal address at Heelsumstraat 51, E-Commerce Park, Curaçao, and holding online gambling licence No. 8048/JAZ2019-015 issued by Antillephone N.V. References to "we", "us", or "our" are to the Operator. Libergos Ltd, Cyprus, acts as a payment processor on our behalf.
• Site: The website located at https://slotsgallery-aussie.com and any mobile or other versions that link to these Terms, through which the Slots Gallery brand and Slots Gallery content are offered.
• User or Player: Any natural person who accesses the Site and/or registers an account and/or participates in real-money or demo gameplay on the Site.
• Account: A personal, unique player account registered to a User on the Site, used to access services, deposit funds, place bets, and withdraw winnings.
• Services: All products and services made available on the Site, including without limitation online casino games, slots, and any related promotional or loyalty programmes.
• Bet or Wager: Any stake of real or bonus funds placed by a Player on the outcome of a game or event available on the Site.
• Balance: The total amount of funds held in a Player's Account at any time, comprising real-money funds, bonus funds, and any locked or pending amounts where applicable.
• Bonus: Any promotional value, including bonus money, free spins, cashback, or similar benefits credited to a Player's Account subject to specific conditions and wagering requirements.
• Wagering Requirements: The total amount of bets that must be placed using Bonus funds or associated winnings before such funds become withdrawable as real-money funds.
• Restricted Jurisdiction: Any jurisdiction in which access to or use of the Site and Services is illegal or prohibited, including but not limited to jurisdictions where the Operator is not authorised or where local law (such as the Australian Interactive Gambling Act 2001) prohibits the offering of the Services.
• KYC ("Know Your Customer"): The identity verification process, including collection and verification of documents and information to confirm a Player's identity, age, address, and payment methods.
• Payment Processor: Any third-party financial institution or company, including Libergos Ltd in Cyprus, engaged by the Operator to process deposits, withdrawals, and other payment transactions.
• RNG: Random Number Generator technology used to determine the outcome of games. References to RNG certification may include testing by third-party laboratories such as iTech Labs.
• ACMA: The Australian Communications and Media Authority, the regulatory body responsible, among other things, for enforcing the Interactive Gambling Act 2001 (Cth) in Australia.

Account Registration

Eligibility and Age Requirements

• Minimum age: You must be at least 18 years old or the minimum legal age for gambling in your country of residence, whichever is higher, to open an Account and use the Services.
• Jurisdictional responsibility: You are solely responsible for determining whether accessing or using the Site is lawful in your jurisdiction, including in Australia, where online casino services offered by offshore operators may contravene the Interactive Gambling Act 2001 and be subject to ACMA enforcement and blocking.
• Prohibition on minors: Accounts may not be opened or used on behalf of another person, nor may they be shared with minors or any other third party.

Account Creation Process

1. Registration: To create an Account, you must complete the online registration form, providing your full name, date of birth, country and address of residence, valid email address, and any other information requested.
2. Email verification: You must confirm your registration by following the verification link sent to the email address you provide. Until verification is completed, access to certain Services may be limited or blocked.
3. Single account policy: You may hold only one Account on the Site. Creation of multiple Accounts, including for the purpose of bonus abuse or circumventing limits, is prohibited and may result in closure of all related Accounts and forfeiture of funds and Bonuses.

KYC and Verification

• Identity checks: We may at any time request KYC documentation, including but not limited to:
  • Valid government-issued photo ID (passport, national ID card, or driver licence);
  • Proof of address (utility bill, bank statement, or similar not older than 3 months);
  • Proof of ownership of payment methods (such as a partially masked copy of a bank card).
• Verification timing: We may suspend deposits, gameplay, and/or withdrawals until KYC is completed to our reasonable satisfaction. Verification may be required in particular before cumulative withdrawals reach a threshold set by us or where fraud or misuse is suspected.
• Accuracy of data: You must ensure that all registration and KYC information is true, complete, and up to date. Providing false or misleading information is a material breach of these Terms and may result in Account closure and confiscation of Bonuses and, where permitted by law, funds associated with fraudulent activity.

Account Security and User Obligations

• Login credentials: You must keep your username, password, and any multi-factor authentication details confidential and not disclose them to any third party.
• Responsibility for use: You are responsible for all activities conducted through your Account, whether or not you authorised them. You must notify us immediately at [email protected] if you suspect unauthorised access.
• Prohibited activities: You may not use the Site or your Account for any unlawful or fraudulent purpose, including but not limited to money laundering, collusion, arbitrage betting, bonus abuse, or chargeback fraud.

Betting & Gameplay Rules

General Rules of Play

• Game rules: Each game available on the Site is subject to its own rules, paytables, and specific conditions as displayed in the game interface. By placing a Bet, you confirm that you have read and understood the applicable game rules.
• Random outcomes: Game outcomes are determined by RNG technology and/or the rules set by the game provider. While some providers (e.g., BGaming) may hold RNG certifications (such as from iTech Labs), such certification is general and not specific to Slots Gallery or slotsgallery-aussie.com.
• Time of placement: A Bet is considered placed when it is accepted by our servers and appears in your game history or transaction log.

Types of Bets and Limits

• Minimum and maximum stakes: Each game may define its own minimum and maximum Bet sizes. You must respect the limits displayed in the game or otherwise communicated on the Site.
• Currency: The default Account currency and any additional supported currencies or crypto-assets (if offered) will be displayed in the cashier interface. Exchange rates, where applicable, are determined by our Payment Processors or banking partners.
• Bonus-related limits: Bets placed using Bonus funds may be subject to additional maximum bet limits as specified in promotional terms. Exceeding such limits may result in forfeiture of Bonuses and associated winnings.

Acceptance, Cancellation, and Modification of Bets

• Finality of bets: Once a Bet has been accepted by our systems, it cannot normally be cancelled or modified by the Player.
• Operator's right to void: We reserve the right, in our sole discretion, to void, adjust, or refuse any Bet where:
  • an obvious error (including technical or typographical error) occurred in the displayed odds, game configuration, or result;
  • a game malfunction or system failure has impacted the outcome or recording of the Bet;
  • the Bet was placed in breach of these Terms or Bonus conditions, or in contravention of applicable law.
• Refunds on void bets: Where a Bet is voided by us, the original stake will generally be returned to your Account balance, except where we are permitted to withhold funds in cases of fraud or unlawful conduct.

Conduct in Live Casino and Chats

• Respectful behaviour: You must behave respectfully towards other Players, dealers, and support staff. Abusive, discriminatory, threatening, or harassing language or behaviour is strictly prohibited.
• No promotion or solicitation: You may not use chat or other communication tools on the Site to advertise, solicit, or promote any third-party products, services, or competing gambling sites.
• Anti-fraud rules: Collusion with other Players, exploitation of software bugs, use of bots or automated systems, or any other attempt to gain an unfair advantage is prohibited and may result in Account suspension, confiscation of funds, and reporting to relevant authorities.

Bonus Terms

General Bonus Conditions

• Promotional nature: Bonuses and promotions are discretionary benefits offered by the Operator. We may introduce, modify, or withdraw any promotion at any time, subject to honouring commitments already accepted by Players.
• Separate terms: Each Bonus or promotion (including welcome Bonuses, reload Bonuses, free spins, cashback, tournaments, and VIP rewards) may be governed by specific terms published on the Site. In the event of conflict, specific promotional terms prevail over these general Bonus Terms.
• Eligibility: Bonuses are generally limited to one per Player, household, IP address, payment method, device, or shared computer environment, unless expressly stated otherwise.

Activation and Wagering Requirements

• Activation: To receive a Bonus, you may be required to:
  • opt in through the cashier or promotions page;
  • enter a Bonus code; and/or
  • make a qualifying deposit above a specified minimum.
• Wagering: Unless stated otherwise, Bonus funds and/or winnings from free spins are subject to wagering requirements that must be completed within a specified timeframe (for example, within 7 - 30 days from crediting) before any associated funds become withdrawable.
• Contribution of games: Different games may contribute differently to wagering requirements (e.g., slots 100%, table games 0 - 10%). Contribution tables will be published in the Bonus terms where applicable.

Prohibited Games and Actions

• Restricted games: Certain games or game categories may be excluded from Bonus play or may contribute 0% to wagering requirements. Placing Bets on excluded games while a Bonus is active may lead to forfeiture of the Bonus and winnings.
• Irregular play: The following may be treated as Bonus abuse or irregular play:
  • placing single Bets exceeding the maximum Bonus bet limit;
  • using Bonus funds to progress through game stages and then using real money to complete those stages ("advantage play");
  • placing low-risk or zero-risk Bets (for example, betting on both red and black in roulette);
  • delaying game rounds (including free spins or bonus features) to a later time when wagering requirements have been completed.
• Consequences: In cases of Bonus abuse, we may, at our discretion, remove Bonuses, cancel associated winnings, close Accounts, and/or restrict future eligibility for promotions.

Combining Promotions

• No stacking: Unless expressly allowed, only one active Bonus or promotion may apply to your Account at any given time. Attempting to combine promotions may result in cancellation of one or more Bonuses.
• Order of use: Real-money funds are generally used before Bonus funds, unless otherwise specified in the promotion details. The order in which funds are used may affect the status of wagering requirements and any withdrawal restrictions.

Payments & Withdrawals

Deposit Methods and Conditions

• Available methods: Deposits may be made via selected payment cards, e-wallets, bank transfers, and, where indicated, cryptocurrencies, through Payment Processors including Libergos Ltd (Cyprus). Available methods depend on your jurisdiction and will be displayed in the cashier section.
• Ownership of funds: You may only deposit funds from payment instruments in your own name. Use of third-party payment methods is prohibited and may trigger KYC reviews, transaction reversals, and Account suspension.
• Deposit limits: Minimum and maximum deposit amounts per transaction or per period will be indicated in the cashier. We may adjust these limits over time or on an individual basis.
• Fees and charges: We do not typically charge deposit fees. However, your bank, card issuer, or Payment Processor may apply fees or foreign exchange charges, for which we are not responsible.

Withdrawals

• General principles: Subject to successful KYC verification, fulfilment of wagering requirements, and compliance with these Terms, you may request withdrawals of your real-money balance via the cashier interface.
• Method of withdrawal: Where possible, withdrawals will be processed using the same method and to the same account used for deposits. We may, in our discretion and in line with regulatory or Payment Processor requirements, designate alternative methods.
• Processing times: We aim to review and process withdrawal requests within commercially reasonable timeframes indicated in the cashier (for example, within 1 - 5 business days). Actual receipt times may vary depending on Payment Processors and banks.
• Withdrawal limits: Minimum and maximum withdrawal amounts per transaction, day, week, or month may apply and will be specified on the Site. Large withdrawals may be paid in instalments.

Fees, Chargebacks, and Refunds

• Withdrawal fees: We reserve the right to charge reasonable processing fees for withdrawals, particularly in cases of repeated withdrawal requests without a corresponding level of gameplay (for example, where the Site is used primarily as a payment gateway).
• Chargebacks: In case of chargebacks, payment disputes, or transaction reversals initiated by you, we may:
  • block or close your Account;
  • withhold or confiscate existing balances and winnings to offset losses;
  • recover outstanding amounts through collection agencies or legal proceedings.
• Refund policy: Bets already placed and game outcomes already determined cannot normally be refunded. In cases of technical error, game malfunction, or regulatory requirement, we may at our discretion void affected Bets and refund stakes or re-credit Bonuses.

Anti-Money Laundering (AML) and Source of Funds

• AML compliance: We operate under Curaçao licensing rules and applicable international AML standards. We may request information and documents regarding the source of funds used for deposits and may suspend or cancel transactions pending satisfactory review.
• Reporting: Suspicious transactions may be reported to competent authorities in relevant jurisdictions. You acknowledge that we may be legally required not to inform you of such reports.

Limitation of Liability

Operator's Obligations

• Service provision: We endeavour to provide the Services with reasonable skill and care, to maintain accurate game results, and to ensure that our RNG-based games function as intended.
• Fairness: While some game providers may hold RNG certifications (e.g., BGaming with iTech Labs), such certifications are general and do not create a warranty by us to you. We will investigate credible reports of malfunction or unfairness and take appropriate remedial action where substantiated.

Exclusions and Limitations

• No warranty: The Site and Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.
• Technical failures: We are not liable for losses or damages resulting from:
  • interruption, suspension, or malfunction of the Site, games, or communication networks;
  • errors in data transmission, latency, or loss of connectivity between your device and our servers;
  • viruses, malware, or other harmful components originating from third parties or your own systems.
• Indirect damage: We are not liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or loss of opportunity, arising out of or in connection with your use of the Site.
• Maximum compensation: Our aggregate liability to you for any claim relating to a particular Bet, game, or transaction shall not exceed the larger of (a) the amount of the Bet or transaction giving rise to the claim, or (b) the amount actually lost by you in that Bet, subject to applicable law.

Intellectual Property Rights

• Ownership: All content on the Site, including but not limited to text, graphics, logos, icons, images, audio-visual material, software, and underlying source code, is owned by or licensed to the Operator and is protected by copyright, trademark, and other intellectual property laws.
• Limited licence: We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site and Services for personal, non-commercial entertainment purposes only, in accordance with these Terms.
• Prohibited uses: You may not, without our prior written consent:
  • copy, reproduce, modify, adapt, translate, create derivative works from, or publicly display any part of the Site;
  • distribute, transmit, sell, rent, lease, or otherwise exploit any content or software from the Site;
  • reverse engineer, decompile, disassemble, or otherwise attempt to obtain the source code of any software used on the Site, except where such restriction is prohibited by law.

Privacy & Data Protection

• Privacy Policy: Your personal data is collected and processed in accordance with our Privacy Policy, which is incorporated by reference into these Terms and made available on the Site.
• Data processing: By using the Site, you acknowledge that your personal data may be processed by the Operator and its affiliated entities and service providers (including Libergos Ltd as payment processor) in jurisdictions that may have different data protection standards than your country of residence.
• Retention and security: We implement reasonable technical and organisational measures to protect your data, and we retain it only for as long as necessary for the purposes described in the Privacy Policy or as required by law.

Changes to Terms

• Right to amend: We may amend, update, or replace these Terms from time to time, including to reflect changes in law, licensing requirements, security practices, or our business operations.
• Notification: Where changes are material, we will provide notice by reasonable means, such as:
  • posting an updated version of the Terms on the Site with a revised effective date; and/or
  • displaying a prominent banner or pop-up; and/or
  • sending an email to the address associated with your Account.
• Acceptance of changes: Continued use of the Site after changes become effective constitutes your acceptance of the updated Terms. If you do not agree with any amendment, you must stop using the Services and may request closure of your Account.

Termination & Suspension

• Termination by you: You may close your Account at any time by contacting customer support. Before closure, we may require you to withdraw any eligible real-money balance, subject to standard verification and withdrawal procedures.
• Suspension or termination by us: We may suspend or terminate your Account, restrict access to the Site, and/or withhold funds where:
  • you breach these Terms or any applicable promotional rules;
  • you provide false or misleading information or fail KYC or AML checks;
  • we reasonably suspect fraud, collusion, bonus abuse, money laundering, or other unlawful activity;
  • we are required to do so by law, regulatory authority, or court order (including actions by ACMA in Australia, such as domain blocking orders).
• Effect of termination: Upon termination, your right to use the Services ceases immediately. Subject to legal and regulatory restrictions, any remaining real-money balance (excluding Bonuses and associated winnings that may be forfeited) will, where practicable, be paid out to you.
• Dormant accounts: We may define and manage dormant or inactive Accounts in accordance with policies published on the Site, including potential closure after prolonged inactivity, subject to applicable unclaimed money laws.

Governing Law & Jurisdiction

• Governing law: These Terms, your Account, and your use of the Site are governed by and construed in accordance with the laws of Curaçao, without regard to conflict-of-law principles.
• Jurisdiction: Subject to any mandatory local law rights, you irrevocably submit to the exclusive jurisdiction of the competent courts of Curaçao for the resolution of any dispute arising out of or relating to these Terms, your Account, or the Services.
• Australian regulatory note: If you are accessing the Site from Australia, you acknowledge that the Services may constitute an offshore gambling service that is not authorised under Australian law and may be subject to investigation or blocking by ACMA. Information about legal gambling operators in Australia is available at https://www.acma.gov.au/check-if-gambling-operator-legal. These Terms do not constitute a representation that the Services comply with Australian law, and you are responsible for complying with your local laws.
• Alternative dispute resolution: Where available, we may offer or accept certain alternative dispute resolution mechanisms (such as mediation or arbitration) for consumer disputes. Details, if applicable, will be provided on the Site or upon request.

Contact Information

• Customer Support: For questions, complaints, or Account-related requests, you can contact our support team at:
  • Email (primary support): [email protected]
  • Email (general information): [email protected]
• Operator details:
  • Operator: Hollycorn N.V.
  • Registration number: 144359
  • Registered and legal address: Heelsumstraat 51, E-Commerce Park, Curaçao
  • Licence: 8048/JAZ2019-015, issued by Antillephone N.V., Curaçao (valid through at least 31 December 2026, subject to regulator updates).
• Payment processing partner: Certain payment operations may be processed by Libergos Ltd, Cyprus, which may appear on your bank or card statements.
• Website: Further information about Slots Gallery and the Slots Gallery brand for Australian players is available exclusively via https://slotsgallery-aussie.com.